As clients (patients) visit health facilities to seek for healthcare, most times they are not served immediately. In most instances, the patients have to follow some queues in order to reach the points of service delivery such as clerking, clinician’s rooms, laboratory, and dispensing (pharmacy). We capture this as waiting time, in each key service … Continue reading Efficiency in service delivery at health facility level: Service time
Uganda’s National Health Policy (NHP II 2010 – 2020) aims at attaining a good standard of health for all people in Uganda in order to promote healthy and productive lives. Among other facets of the health system, the NHP identifies healthcare data and reporting gaps as an important area that needs to be streamlined to … Continue reading Overview of healthcare information development agenda in Uganda’s policy framework ?