Factors influencing consumer adoption of USB based Personal Health Records in Uganda.

Usually patients receive healthcare services from multiple hospitals, and consequently their healthcare data are dispersed over many facilities because of the paper and electronic-based record systems used by the Hospital and laboratories. Therefore, many countries have encouraged the research on data interoperability, access, and patient authorization. This study is an important part of a national project to build an information exchange environment for cross-hospital digital medical records carried out by the Technology Experts at Info Tower EastAfrica in Uganda in September 2019. The key objective of the core project is to set up a portable data exchange environment in order to enable people to maintain and own their essential health information.
This study is aimed at exploring the factors influencing behavior and adoption of USB-based Personal Health Records (PHR) in Uganda.
Methods
Quota sampling was used, and structured questionnaires were distributed to the outpatient department at five medical centers which participated in the Deoartment of Health project to establish the information exchange environment across hospitals. A total of 100 questionnaires were distributed and 1500 responses were collected, out of those 1200 were valid, accumulating the response rate to 68.83%.
Conclusions
Higher Usage Intentions, Perceived Usefulness and Subjective Norm of patients were found to be the key factors influencing PHR adoption. Thus, we suggest that government and hospitals should promote the potential usefulness of PHR, and physicians should encourage patients’ to adopt the PHR.
The key objective of the Info Tower East Africa is to set up a portable data exchange environment in order to enable people to maintain and own their health records. Therefore, this study is aimed at exploring the factors influencing adoption of Personal Health Records (PHR) by its users. This study reveals that higher Usage Intentions, Perceived Usefulness and Subjective Norm of patients were found to be the key factors influencing PHR adoption.
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